Hightouch - Data Activation Tool

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Hightouch

Hightouch is a data and AI platform for personalization and targeting. We solve data, so your marketers can focus on strategy and creativity.

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You can use Hightouch to build a composable customer data platform on top of your existing data warehouse. It lets you create customer segments, sync data to 250+ marketing and sales tools, run AI-powered personalization campaigns, and manage customer journeys. The platform includes AI agents for campaign automation, real-time decisioning for 1:1 personalization, and identity resolution to unify customer profiles across touchpoints.

Use Cases

Sync customer segments from Snowflake to Facebook Ads for targeted campaigns
Create personalized email campaigns using complete customer purchase history
Build lookalike audiences in Google Ads based on high-value customers
Suppress existing customers from acquisition campaigns across all channels
Trigger real-time website personalization based on customer lifecycle stage
Automate lead scoring updates in Salesforce using warehouse data
Create dynamic audience suppression lists to prevent campaign overlap
Power customer success tools with behavioral data from the warehouse
Run AI-driven A/B tests across email, SMS, and push notifications
Personalize product recommendations on website using purchase patterns

Standout Features

Builds CDP on existing data warehouse without data duplication
Syncs data to 250+ marketing and sales tools
AI agents automate campaign creation and execution
Real-time personalization with sub-second response times
Identity resolution stitches customer profiles together
AI decisioning delivers 1:1 experiences at scale
No-code audience builder for complex segments
Complete governance and access control features

Who is it for?

Marketing Automation Specialist, Data Analyst, Digital Marketing Specialist, CRM Specialist, Data Engineer, Growth Manager, Customer Experience Manager, Performance Marketer, Data Scientist, Email Marketing Manager

Tasks it helps with

Create customer segments using warehouse data without SQL
Sync audience lists to advertising platforms automatically
Set up real-time personalization on website and mobile apps
Build automated customer journey flows across multiple channels
Monitor campaign performance with AI-generated insights
Manage identity resolution to unify customer profiles
Configure AI agents to optimize send times and content
Set up reverse ETL pipelines to operational tools

Overall Web Sentiment

People love it

Time to value

Moderate Setup (1-3 hours)

Tutorials

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