Bolna

Scale customer support, sales, recruitment with Bolna Voice Agents. Inbound and outbound calls in vernacular Indian languages like English, Hindi, Hinglish.

Founded by: Maitreya Waghin 2024

You can use Bolna to create AI voice agents that handle inbound and outbound calls in Indian languages like Hindi, English, and Hinglish. The platform lets you build conversational agents for customer support, cart recovery, recruitment interviews, and COD confirmations. You can deploy agents through APIs or no-code interfaces, integrate with existing workflows, and scale to thousands of simultaneous calls. Agents understand context, handle interruptions, and can transfer to human operators when needed.

Use Cases

Handle 24/7 customer support inquiries in multiple Indian languages

Call customers who abandoned shopping carts to recover sales

Confirm cash-on-delivery orders before shipping

Screen and interview job candidates at scale

Conduct customer surveys and collect feedback

Make debt collection and payment reminder calls

Handle high-volume e-commerce customer conversations

Provide multilingual helpline support for candidates

Run large-scale marketing and sales campaigns

Automate technical screening interviews

Integrations

Zapier

n8n

Make.com

Standout Features

Supports 10+ Indian vernacular languages including Hinglish

Handles thousands of simultaneous calls

Responds to interruptions with under 300ms latency

Transfers calls to human agents instantly when needed

Calls external APIs during live conversations

Works with 20+ speech recognition and text-to-speech models

Provides India and USA specific data residency

Offers both no-code builder and developer APIs

Who is it for?

Customer Support Specialist, Sales Manager, Sales Development Representative, Business Development Manager, Account Executive, Operations Manager, Marketing Automation Specialist, Recruitment Specialist, Customer Experience Manager, E-commerce Manager